It is our pleasure to announce that G.V. Counselling and Education Society for Families aligned with VANCOUVER BRAIN INJURY ASSOCIATION (A.k.A. North Shore Advocacy Group) has officially started offering Train the Trainer Program for Volunteers who like to learn the essential Helping Skills.  This program is offered for one year from April 2016- March 2017.  The next run of this successful program will be announced soon. 


About Train the Trainer Program:

Our Train the Trainer Program is a:

  • Non-clinical program and intended for individuals with a multidisciplinary background, interested in the fields related to helping professions, such as counseling, health care, rehabilitation, education, social work, ministry, others within a non-profit agency.
  • A one year program and we expect that all volunteers will attend the monthly gatherings.
  • Main goal is to encourage volunteers to similarly promote “mental health, psychological knowledge and awareness of mental health issues” ( aligned with G.V.C’s mission) within our community.
  • Volunteers are encouraged to represent us in public and become our brand ambassadors.
  • Volunteers will help us spread information about our work and our main goals in the community.
  • Volunteers will learn the principles of a helping profession and apply the learning in personal use and also for promoting G.V. Counselling  in the community.

What we offer? Skill Training in the format of:

  1. A training package of 10 monthly training sessions in which volunteers will learn the essential skills used in all helping professions.  The monthly meeting will be combined with gatherings and fun activities. . 
  2. Certificate or letter of support for volunteers who are job seekers or need any kind of validation of performed volunteer hours.

About the meetings:

Preparation for one of the helping professions requires developing the skills to be an effective helper in the tradition of that professional discipline (i.e. field of study) besides studying the scientific knowledge. Four common skills across all helping disciplines are skills for communicating, motivating, problem solving and resolving conflicts. Meetings will be dedicated to exploring each of these areas in more depth. The topics discussed for each area are as follows:


1) Communication skills include the ability to actively listen, demonstrate understanding, ask appropriate questions, and provide information as needed.  Active listening involves listening to the words, the gestures, and other body language.  It involves listening for what is said and what isn’t said.  It requires listening to content, its meaning, and the emotions behind the content.  Demonstrating understanding includes responding to what is said by repeating the same words or using other words, stating the meaning of the words, and describing the feelings that accompany the words.

April 9th, 2016- Basic Communication skills for establishing relationships with others and working agencies.

May 14th, 2016- Basic Empathy as being the important factor in helping others.

June 11th, 2016-The art of probing and summarizing when meeting others.


2) Motivational skills are ones that influence others to take action after the helping session.   There are varied theories related to this skill area.  Needs, desires, incentives, drive, cognitive dissonance, and other factors have been purported to motivate behaviors. Identifying the area of self-interest of a client and linking the desired action to it has been deemed very important.  Also recognizing the client’s readiness for action must be considered.  Does the client have the necessary knowledge, skills, or ability to perform the necessary task to correct the problem area? Are their fears interfering with taking action?

July 9th, 2016- Cognitive understanding of what helping is all about, the limits and the choices of whom we are helping.

August 13th, 2016-The role of social interest and volunteer work in our mental health.


3) Problem solving skills include differentiating between symptoms and the problem, pinpointing probable causes and triggers for the problem, and then generating a range of possible solutions to the actual problem.  

September 10th, 2016-Basic on mental health challenges in our communities and how we could help.

October 8th, 2016-Problem solving skills and conflict resolution.


4) Conflict resolution skills involve learning about styles of conflict resolution (such as Thomas and Kilmann’s: Competitive, Collaborative, Compromising, Accommodating, and Avoiding).  It also includes learning the rules of Interest-Based Rational Approach (IRB) as well as the process of conflict resolution.  Helping professionals may be called on to facilitate communication and problem solving between parties that are having a conflict as well as to help them focus on facts rather than personalities or blaming one another.  

November 12th, 2016-Giving and receiving feedback

December 9th, 2016-Challenging individuals and resistance.


Year-round schedule of the training program:


Training Sessions Meetings /Planning / Gatherings Including Public
April 9, 2016

Basic Communication skills for establishing working relationships with other agencies.

April 25, 2016
May 14, 2016

Basic Empathy as being the important factor in helping others

May 28, 2016
June 11, 2016

The art of probing and summarizing when meeting others

June 25, 2016
July 9, 2016

Cognitive understanding of what helping is all about, the limits and the choices of whom we are helping.

July 30, 2016
August 13, 2016

The role of social interest and volunteer work in our mental health

August 27, 2016
September 10, 2016

Basic on mental health challenges in our communities and how we could help.

September 24, 2016
October 8, 2016

Problem solving skills and conflict resolution.

October 29, 2016
November 12, 2016

Giving and receiving feedback

November 26, 2016
Dec 9, 2016

Challenging individuals and resistance.

 and wrap up of the program




The program for Volunteers taken from Exercises in Helping Skills by Gerard Egan (Sixth Edition):